Introduction
Welcome to Soft Markup. We’re committed to protecting your personal information and your right to privacy. This policy explains what information we collect, how we use it, and what rights you have in relation to it.
Information we collect
We collect information that you provide directly to us, including:
- Account information (name, email address, phone number)
- Shipping and billing addresses
- Order history and transaction details
- Communications you send to us
- Device information and usage data collected automatically
How we use your information
We use the information we collect to:
- Process and fulfil your orders
- Communicate with you about products, services, and promotions
- Improve and personalise your shopping experience
- Detect, investigate, and prevent fraudulent transactions
- Comply with legal obligations
Data security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your rights
You have the right to:
- Access, update, or delete your personal information
- Opt out of marketing communications
- Request a copy of your data
- Withdraw consent where processing is based on consent
Contact us
If you have any questions about this Privacy Policy, please reach us through our Support page, or email privacy@softmarkup.com.